NEAW Forms and Customer Information


If you don't find the information you are looking for, please don't hesitate to call us:

Local: 256-845-6186 or 1-800-228-6114 (Toll-free in Alabama only)

Fees

Below you will find the Northeast Alabama Water District's Fee Schedule. If you have any questions concerning the following or your water service please contact one of our friendly and helpful customer service representatives at 256-845-6186.

**Please Note** Fees below are effective April 1, 2008

Deposits:    $100.00
3/4" New Service Tap:    $500.00
1" New Service Tap:    $750.00
2" New Service Tap:    $2500.00
Move Service Fee:
(Up to 12ft)
$200.00

6" Fire Plug:   

$3000.00
Reconnect Service Fee:    $25.00
Non-payment Reconnect Fee:    $50.00
Theft of Service Fee:    $50.00 - 1st Time
  $100.00 - 2nd Time
  3rd Time - Disconnect - requires
new tap fee.
Return Check Fee:    $30.00
Late Penalty:    10% of Current Bill
Rates

Below you will find the Northeast Alabama Water District's Residential Water Rates. If you have any questions concerning your water service please contact our friendly and helpful customer service representatives at 256-845-6186.

**Please Note** Rates below reflect a rate increase effective April 1, 2018.

RESIDENTIAL CUSTOMERS  - Rates Effective 4/01/18
CODE R1 FIRST 2000 GALLONS: $24.05 MINIMUM
  NEXT 2500 GALLONS: $8.00/THOUSAND
  NEXT 2000 GALLONS: $6.80/THOUSAND
  OVER 6500 GALLONS: $4.60/THOUSAND
 
COMMERCIAL CUSTOMERS  Rates Effective 4/01/18
CODE C1

FIRST 20,000 GALLONS:

$102.44 MINIMUM
  OVER 20,000 GALLONS: $3.57/THOUSAND

By enrolling in e-Billing, you are requesting to stop receiving a paper bill in the mail and to start receiving your utility bill via email.

Due Dates

Bill is due and should be paid in full each month by date indicated unless due date is on a Saturday, Sunday or Holiday. In that case, the bill is due on the next business day.

If bill is not paid in full each month within five days after due date, service may be discontinued without further notice and applicable charges will have to be paid in the office before service can be reconnected.

Failure to receive bill WILL NOT relieve payment obligation. Any previous balance will be subject to be disconnected at any time

Due 10th of Month

ROUTES: 20, 21, 25, 30, 34, 35, 36, 37, 38, 39, 40, 45, 50, 51, 55, 60, 61


Due 23rd of Month

ROUTES: 5, 10, 12, 15, 65, 66, 67, 68, 70, 75, 80, 85, 86, 90, 95, 97, 98


PAYMENT DROP LOCATIONS:
GERALDINE CITY HALL

Please click the image above to view the current CCR

Contractors Documents & Forms